At DentalClinic24, every appointment begins not with instruments, but with conversation. For Professor Alexander von Breuer, dialogue is not just a gesture of politeness – it is a vital part of therapy, without which trust cannot be built. Fear of the dentist often stems not from pain, but from misunderstanding. When a patient is heard, they stop defending themselves and start collaborating – and that is when real healing begins.
In our clinic, the doctor never opens a patient’s mouth before hearing their story. What has this person gone through? Why have they avoided dentists? What are they afraid of – and what matters most to them? The answers form an individual treatment plan – one that addresses both medical and emotional needs.
Professor von Breuer often says: “Dentistry is the language of trust. If you can’t hear your patient, you can’t speak to their pain.” That is why DentalClinic24 has cultivated a special communication culture where a doctor is not just a specialist, but a partner – someone who explains, reassures, and supports.
Every member of our team receives internal training, where the art of communication is valued as much as anatomical precision. Trust is the dentist’s most important instrument. Thanks to this philosophy, patients return not only for treatment, but for the comfort of being understood.
At Dental Clinic24, we believe that the path to a healthy smile begins with a sincere dialogue – because sometimes, words can heal just as deeply as skillful hands.
Previously, we wrote about The Art of the Smile – How DentalClinic24 Restores Confidence

