As Professor Alexander von Breuer believes, dental anxiety is not always caused by pain – more often, it results from uncertainty, lack of understanding of the process and the feeling of being out of control. At DentalClinic24, we prioritise emotional comfort from the very first interaction until treatment is completed. Our goal is not only to treat the tooth but to ensure that the patient feels calm, confident and supported throughout the process.
The core psychological principle is that a patient should understand what is happening, why it is necessary and what the outcome will be. At DentalClinic24, we explain each stage of treatment in clear terms, demonstrate the plan visually and provide realistic expectations. Patients are encouraged to ask questions at any time. This approach reduces anxiety and shifts the perception of dentistry from a potential threat to a structured solution.
The treatment environment plays a crucial role. At DentalClinic24, we design the clinical space to feel far from a conventional dental setting – soft lighting, minimal medical visual triggers, comfortable seating and supportive communication. The dentist does not begin the procedure immediately but first establishes contact, evaluates the emotional state and only then outlines the next steps.
As Professor von Breuer notes, the objective is not merely to distract the patient but to return their sense of control. We therefore use “informed reassurance techniques”: the patient knows in advance when the doctor may pause, what sensations are possible and what the following stage will be. This method is particularly effective for those who have had previous negative dental experiences.
For patients with pronounced anxiety, treatment under sedation or anaesthesia is available at DentalClinic24, depending on clinical indications and emotional response. Rather than starting immediately, we often organise adaptation consultations, introduce the patient to the environment and sometimes perform a demonstration session without intervention. This allows the patient to gradually reduce their anxiety and build trust.
Restoring confidence is a process requiring sensitivity and time. At Dental Clinic24, we empower patients to actively participate in their treatment rather than simply endure it. The dentist is not only a clinician but also a communicator who explains, reassures and supports. As Professor von Breuer believes, this is what distinguishes a clinic that merely treats teeth from one that cares for the person behind the smile.
Earlier, we wrote about specialist consultation and why the first visit to DentalClinic24 determines treatment success